---
title: "Diploma in Office Administration & Management"
id: "21907"
type: "page"
slug: "diploma-in-office-administration-management"
published_at: "2024-01-23T08:00:40+00:00"
modified_at: "2026-03-29T19:30:37+00:00"
url: "https://uat.boston.ac.za/higher-education/diploma-in-office-administration-management/"
markdown_url: "https://uat.boston.ac.za/higher-education/diploma-in-office-administration-management.md"
excerpt: "Diploma in Office Administration & Management Step into a dynamic role with the skills to manage and organise modern workplaces"
---

Business Management & Leadership,  Marketing, Administration & Service

# Diploma in Office Administration & Management

Step into a dynamic role with the skills to manage and organise modern workplaces efficiently. This diploma prepares you for success in administrative and managerial positions by equipping you with expertise in office systems, leadership, and communication.

Perfect for those who thrive on organisation and multitasking, this programme opens doors to diverse opportunities in various industries.

**Dip (Office Administration & Management)**

| Time to Complete: | 3 years (minimum); 9 years (maximum) |
| --- | --- |
| Study Options: | Full-time or Part-time |
| Credits: | 384 |
| NQF Level: | 6 |
| SAQA ID: | 122742 |

[APPLY/ENQUIRE NOW!](/apply/)

[APPLY/ENQUIRE NOW!](/apply/)

### Entry Requirements

National Senior Certificate (NSC), with English passed and with endorsement for admission  
to Diploma study; or National Certificate (Vocational) (NC(V)), with English passed and with  
endorsement for admission to Diploma studies; or prior to 2009, Senior Certificate with  
English as one of the modules passed.

A number of post school qualifications may be used for admission and/or advanced  
placement into the diploma programme with due regard for the 50% credit transfer rule and  
guidelines of progression and articulation. For example, a Higher Certificate, NQF (HEQSF)  
Level 5, minimum Credits 120; or an Occupational Certificate, NQF (OQSF) Level 5, minimum  
Credits 120, subject to Matriculation Board endorsement, see Quick Facts.

This programme is offered by Boston City Campus in the distance mode of education with support provided at Learner Support Centres. Apply to register at any Boston City Campus Learner Support Centre nationwide.

#### All modules are compulsory and must be passed.

The program equips students for future growth, whether they join the workforce immediately or pursue further education. Graduates gain theoretical knowledge and practical skills valued by employers, including:

Professional communication skills for the digital age Project planning and coordination expertise Understanding of business financial principles Event planning and public relations knowledge Ethical business practices and professional etiquette

[https://uat.boston.ac.za/brochures/fact-sheets/diplomas/office-administration-and-management](https://uat.boston.ac.za/brochures/fact-sheets/diplomas/office-administration-and-management)

[Download Factsheet](https://uat.boston.ac.za/brochures/fact-sheets/diplomas/office-administration-and-management)

[https://uat.boston.ac.za/brochures/prospectus/2025/](https://uat.boston.ac.za/brochures/prospectus/2025/)

[Download Prospectus](https://uat.boston.ac.za/brochures/prospectus/2025/)

**Did you know that Boston does not work on a points system**

Although your subjects may be considered, Boston does not use a point system for entry.  
Your endorsement says it all.

Year 1 Modules

| Semester A | Semester B |
| --- | --- |
| English FoundationsComputer Literacy 1Academic Literacy for Office AdministratorsOffice Administration 1: Professional Development | Computer Literacy AdvancedBusiness Management 1Commercial Law 1Fundamentals of AccountingEconomics 1 |

Year 2 Modules

| Semester A | Semester B |
| --- | --- |
| Office Administration 2A: Digital Literacy for Office AdministratorsOffice Administration 2B: Office and Administration ManagementBusiness and Office EtiquetteBusiness Ethics | Office Administration 2C: Introduction to Data Analysis and PresentationOffice Administration 2D: Financial Literacy for Office AdministratorsWorkplace PsychologyDigital Business Management |

Year 3 Modules

| Semester A | Semester B |
| --- | --- |
| Office Administration 3A: Electronic Document and Records ManagementProject ManagementPublic Relations ManagementLeadership Skills for Office Administrators | Office Administration 3B: Business Communication in the Digital AgeOperations ManagementComputerised Project ManagementEvent Management 3 |

All modules are compulsory and must be passed.

Assessment Strategies

Various Assessment Strategies (ASC, ASW, AS1 to AS5) are used throughout the modules in the programme. For example, AS3 is predominately applied in this programme and consists of a Formative Assessment (FA1), also known as an assignment or test, which count forty percent (40%) towards the overall mark. Summative Assessments in the form of a final exam or capstone project (SA1), count fifty percent (50%), and a research or reflective essay (SA2) count ten percent (10%) towards the overall mark.

No supplementary assessment is provided for FA1. A maximum of one (1) additional supplementary assessment opportunity is provided for SA1 and SA2 respectively, which will be charged for. An overall mark of fifty percent (50%) is required to pass a module. Please consult the Fact Sheet and Student Rulebook for additional, detailed programme information.

Outcomes

On completion of the programme graduates will have the necessary knowledge and practical skills required to:

- Demonstrate an ability to communicate professionally and effectively in a business environment in a digital era.
- Demonstrate the ability to understand and work effectively with colleagues and stakeholders in a business environment.
- Demonstrate computer literacy skills that enable effective documentation, communication, presentation, processing, and security of data.
- Demonstrate comprehensive knowledge of the main areas and practices in the fields of office administration and management.
- Apply basic accounting and financial literacy principles within the business environment.
- Demonstrate the ability to effectively plan and manage projects using appropriate tools and methodologies, while also communicating effectively with stakeholders throughout the project lifecycle.
- Apply the principles of business etiquette and business ethics within the context of a business environment.
- Demonstrate an understanding of event planning and public relations campaigns.

Programme Category

Boston Undergraduate Programme